Terms and conditions
Prices and payments
Each item is stated in Swedish kronor (Remake is VAT exempt). In the shopping cart you can see the total price including all fees, shipping and payment.
Payment terms are specified in the shopping cart depending on the selected payment method.
Before completing and paying for an order, you can review your order and make changes. You are bound to your order only when you approve it and our terms of purchase at checkout. An order is only confirmed when it is received by Remake and the payment has been approved. Please note that we cannot accept orders where the billing address and delivery address cannot be verified. A digital order confirmation is sent to the specified email address when you complete your purchase. This is a basis for your online purchase but is not a receipt.
We sell unique products, which often means that there is only 1 of each. Products may therefore run out during your visit to remakestockholm.se, current stock and availability are automatically updated when you get to the checkout.
Shipping conditions are indicated in the shopping cart depending on the selected shipping method.
Remake currently only delivers within Sweden. Our goal is to be able to deliver to other countries shortly.
Remake strives to ship your order as soon as possible after placing your order. The order is processed within 2-3 working days with some exceptions such as holidays. 2-3 working days after the order is sent, it will reach you. Please note that delivery time is an estimate and may vary due to external factors beyond the control of Remakes and the logistics company. The shipping cost is SEK 69. Orders over SEK 1,000 are free of shipping.
We send your order in a consignment note via Schenker. If the package does not fit in your letterbox or if the delivery is too heavy for registered mail, exceeds a certain dimension or value, your order is sent via Schenker. When picking up a shipment, a valid ID document must be presented. Agents show identification of both.
Unclaimed packages are returned to us. For all packages that are not redeemed, we reserve the right to charge you costs for return shipping, handling fee and handling fee, currently SEK 150.
If an item cannot be shipped due to stock balance or other reasons, the customer will be informed of this as soon as possible and no later than 30 days after the order is placed. The customer may then cancel the order and/or be refunded at no extra cost.
Right of withdrawal
If you are not satisfied with your item and want to return it, you have a 14-day right of withdrawal. This means that you can return unused and undamaged goods within 14 days of receiving your package. When you send the item back, you get your money back within 30 days. The item must be in the same condition as on delivery, with labels still attached. Items returned to us in unsaleable condition will not be refunded. Return shipping is at the customer's expense.
Returns are at your own expense, except if the item is defective or if we have packed it incorrectly. Returns are sent as letters or parcels, not cash on delivery. In the case of exchanges, we pay the new shipping from us to you